A cookie is a small text file which is placed on your device, for example a computer or smartphone, via your web browser, by the websites you visit or applications you use and which stores information on your device for a limited period of time. It allows the website or app to recognise your device and store some information about your preferences or past actions.
Some of the cookies we use are removed as soon you leave our site or app, because we don't need to store this information between visits (session cookies). In contrast, 'persistent' cookies enable our services or tags to recognise you when you make return visits to us, and automatically expire when they reach a specified expiry date (unless you delete them earlier). There are tools available to check the expiry date on cookies, and this functionality may be provided by your browser.
We also use similar technologies referred to as 'tags'. Tags are implemented on our services and are often used together with text cookies to enable information to be stored on, or transmitted to and from, the device you use to access TheEnergyShop.com. Tags are often referred to as 'tracking pixels' or 'code snippets'.
In this policy we collectively refer to all of these technologies as "Cookies".
Where they are required to deliver our services
These Cookies are essential to the proper functioning of our services.
They include cookies that allow you to move from one page of the site to another and to access and use certain services within the site. They also enable us to remember your search criteria as you move between pages and to pass this information to the suppliers that you redirect to from TheEnergyShop.com.
They also include cookies to record whether or not you go on to complete a transaction or application with an energy supplier that you redirect to fromTheEnergyShop.com which is required in order to allow us to ensure that the links between with our partners are working correctly and to identify and rectify any problems or errors that may occur.
For optimisation and personalisation
To analyse and better understand our services
This enables us to develop and improve our website and our services as well as helping us understand how effective our advertising has been.
To deliver advertising
When you first access our services, we ask you to confirm if you're ok with us using Cookies in line with this policy. If you don't agree to our use of these technologies, or you change your mind at a later date, you can either withdraw your consent by altering the settings on your internet browser or, alternatively, stop using our services (which we hope you won't).
The easiest way to withdraw your consent to Cookies is via the settings of the browser or device you are using to access our services. Modern Internet browsers such as Chrome, Safari, Firefox and Edge have settings that allow you to control the way your information is collected and shared. Typically, these browsers allow you to view all the cookies they are storing on your device, to delete your cache of cookies, and to adjust your preferences for future collection. Guides on how to access and use such functionality are available at www.aboutcookies.org and www.youronlinechoices.eu.
Important. Please note that if you adjust your internet browser settings to refuse the setting of cookies, you may not be able to access or use fully certain parts or certain functionality of our website. Because of this, we would recommend taking a more targeted approach to withdrawing your consent. For example, if you wanted stop Cookies being used for the purposes of serving you with interest-based advertisements, then instead of blocking all cookies, you could instead opt-out of these on a case-by-case basis.
Updated 1 January 2019