Ebico

Ebico is one of the UK's oldest small energy brands. It was set up in 1998 as the UK's first not-for-profit energy supplier, with a focus on reinvesting money into communities and tackling fuel poverty rather than paying it out to shareholders.

Over the years, Ebico has supplied energy through a series of partner suppliers rather than holding its own supply operation, and that model has led to several big changes for its customers. If you were an Ebico customer, or you are wondering what happened to it, this page explains where things stand.

Ebico doesn't currently appear to offer any gas and electricity tariffs. Its partnership with Octopus Energy ended in April 2025, and Rebel Energy, which supplied its most recent tariff, stopped trading the same month. Ebico continues its work on fuel poverty and affordable home warmth through Ebico Trust and Ebico Innovation.

Ebico at a Glance

Company detail Ebico
Founded 1998
Type of organisation Not-for-profit social enterprise
Energy tariffs None currently available, as of September 2026
Past supply partners Robin Hood Energy, Octopus Energy and Rebel Energy
Charity Ebico Trust, set up in 2009
Current focus Fuel poverty, affordable home warmth and a fair move to net zero
Head office Witney, Oxfordshire

Jump to a section:What happened to Ebico?Former customersWhat Ebico does nowContact detailsFAQs

What happened to Ebico?

Ebico has never run its own supply licence in recent years. Instead, it sold energy under its own brand while a licensed partner supplied the gas and electricity and looked after customer accounts. When those partnerships ended, Ebico's customers moved on with them.

Date What happened
1998 Ebico launches as the UK's first not-for-profit energy supplier.
2009 Ebico becomes the first energy supplier to put its profits into its own charity, the Ebico Trust.
2017 Robin Hood Energy becomes Ebico's licensed supply partner.
September 2020 Robin Hood Energy closes and its business, including Ebico's energy customers, is bought by British Gas.
2021 Ebico relaunches its energy offer with Octopus Energy as supply partner, selling 100% renewable electricity tariffs under the Ebico Living name.
September 2024 Ebico Living launches the Ebico Signature plan, supplied by Rebel Energy, with lower standing charges.
1 April 2025 Ebico steps back from providing energy through its Octopus partnership. On the same day, Rebel Energy stops trading.
7 April 2025 Ofgem appoints British Gas as Supplier of Last Resort for Rebel Energy's customers.

I was an Ebico customer. Who supplies me now?

That depends on when you joined Ebico, because each partnership handed its customers on differently.

If you were with Ebico... Your supplier is likely to be
Before September 2020, supplied by Robin Hood Energy British Gas, unless you have switched since
From 2021, on an Ebico tariff supplied by Octopus Energy Octopus Energy, unless you have switched since
On the Ebico Signature plan, supplied by Rebel Energy British Gas, which took on Rebel Energy's customers in April 2025

If you're not sure, our who supplies my energy tool will tell you which supplier is registered to your address. You only need your postcode.

Your credit balance is protected. When a supplier stops trading and Ofgem appoints a Supplier of Last Resort, domestic credit balances carry across to the new supplier. See our guide on what to do if your energy supplier goes bust.

If you were moved to a new supplier and never chose a tariff, you are probably on its standard variable tariff. That rate sits at the Ofgem price cap, which is the maximum a supplier can charge, not necessarily the cheapest deal available to you. It is worth comparing, and there is no exit fee on a standard variable tariff.

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What does Ebico do now?

Ebico is still a not-for-profit social enterprise, and its mission of tackling fuel poverty carries on. Its work is now split into three parts.

Part of Ebico What it does
Ebico Living The customer-facing arm, covering home energy and home energy efficiency for households.
Ebico Innovation Backs new ideas for sustainable, affordable home heating, including its Affordable Warmth Incubator Programme.
Ebico Trust Ebico's charity, which has raised over £1 million and now focuses on making the move to net zero fair for everyone.

If you are looking for a supplier with a similar ethos, our guide to green energy tariffs is a good place to start. When you run a comparison, you can also tick 'Environmental - Green certified' in the 'Refine results' section to show only renewable deals.

How to contact Ebico

For questions about an energy account, bill or credit balance, contact the supplier that now looks after your account, as Ebico doesn't hold customer energy accounts. For anything else, Ebico's details are below.

Contact method Details
Website ebico.org.uk
Post Ebico Trading Limited
Hexagon House
Avenue 4, Station Lane
Witney
OX28 4BN

Ebico FAQs

Is Ebico still an energy supplier?

Not at the moment, as far as we can tell. Ebico stepped back from supplying energy through its Octopus partnership in April 2025, and Rebel Energy, which supplied its Ebico Signature plan, stopped trading the same month. We can't find any Ebico gas and electricity tariffs currently on sale.

Who took over Ebico's customers?

It depends when you joined. Customers supplied through Robin Hood Energy moved to British Gas in 2020. Customers on the Ebico Signature plan, supplied by Rebel Energy, moved to British Gas in April 2025. Customers supplied through Octopus Energy were with Octopus behind the scenes. Use our supplier lookup if you're not sure.

What happened to my Ebico credit balance?

When a supplier fails and Ofgem appoints a Supplier of Last Resort, domestic credit balances are protected and carry across to the new supplier. Contact your new supplier if your balance doesn't appear on your account.

Was Ebico owned by Octopus Energy?

No. Ebico is an independent not-for-profit social enterprise. Between 2021 and 2025, Octopus Energy supplied the energy for Ebico's tariffs and handled customer service, but Ebico itself was never owned by Octopus.

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Last updated: 29 September 2026. Supplier status and partnership details are based on public announcements from Ebico, Octopus Energy, Rebel Energy, British Gas and Ofgem. If Ebico launches new energy tariffs, we will update this page.

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