Free Energy Prize - Terms & Conditions


Free energy for a year
Free energy for a year

Entry Requirements

Open to entrants aged 18 and over. The opening date for entries is 00:01 on 1st April 2021. Your application to switch must be placed by 23:59 on 31st May 2021. Entries received after this time will not be accepted. Strictly one entry per household.

Prize Details

There is a prize of up to £1,500 available for every 300 switches. The prize amount will equate to the projected annual spend at the time of submitting the switch. Winners will be selected at random via computer-generated draw and will be announced on no later than 11th June 2021. Switches must be complete in order to be eligible to win a prize. Prizes will only be paid by bank transfer.


The Promoter of this prize draw is Energy Services Online Limited of 14 Marchwood Crescent, London, W5 2DZ.

The prize draw is open to all UK residents aged 18 years or over who switched their energy tariff via TheEnergyShop.com website between 00:01am Monday 1st April 2021 and 11:59pm on Wednesday 31st May 2021. Residents of the Channel Islands and Northern Ireland are not eligible.

For the purposes of this prize draw, a "switch" or "switched" means the formation of a contract between a customer and a supplier for the provision of energy products purchased via TheEnergyShop.com website.

If your switch does not complete with the supplier, you will not be eligible to win the Prize. A completed switch is when your energy supply has been switched over to your new supplier.

Energy Services Online Limited will not be responsible for the non-inclusion of any switches in the prize draw by virtue of any technical failures of its website or otherwise, and whether any such failure is within the control of Energy Services Online Limited or not. Any incomplete entries will not be considered valid for entry into the prize draw.

Energy Services Online Limited reserves the right at its sole discretion to disqualify any person it finds to be tampering or to have tampered with the operation of the promotion or TheEnergyShop.com website, or to be acting in violation of these terms and conditions or the terms and conditions of TheEnergyShop.com website.

One winner for every 300 switches will be chosen at random no later than Monday 11th June 2021.

The winner will receive a prize equal to the monetary value of the winner's Estimated Annual Cost, up to a maximum of £1,500 (the "Prize"). "Estimated Annual Cost" shall mean the winner's estimated annual 2021/22 energy cost of the tariff switched to, as calculated by, and at the sole discretion of Energy Services Online Limited based on the winner's energy usage provided by the winner immediately prior to the switch. For the avoidance of doubt: (a) if the winner's Estimated Cost is equal to £1,000, Energy Services Online Limited shall pay the winner £1,000; or (b) if the winner's Estimated Cost is equal to £2,000, Energy Services Online Limited shall pay the winner £1,500.

The prize is non-exchangeable, non-transferable and no alternative is offered. Energy Services Online Limited reserves the right to replace the prize with an alternative Prize of equal or higher value at its sole discretion.

The winners will be notified by email (using details provided at entry) or by phone, if an email address was not provided, before or on Monday 14th June 2021. The winner will be required to provide proof of address. Energy Services Online Limited must receive confirmation that the winner's switch has been completed. If a winner does not respond to Energy Services Online Limited within 28 days of being notified by Energy Services Online Limited or if proof of address is not provided or if Energy Services Online Limited does not receive confirmation from the winner's supplier that the switch has been completed, then the Prize will be forfeited and Energy Services Online Limited will be entitled to select another winner in accordance with the process described above. Once the winner has replied to Energy Services Online Limited's email notification with the required information and Energy Services Online receives confirmation from the supplier that the switch has been completed, the Prize will be paid in full to the winner within 30 days via bank transfer.

The decision of Energy Services Online Limited regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.

Participants are deemed to have accepted and agreed to be bound by these terms and conditions and by any other requirements set out in the promotional material, upon entry. Energy Services Online Limited reserves the right to refuse entry, or refuse to award the Prize to anyone in breach of these terms and conditions

In the event of fraud, abuse, and/or an error affecting the proper operation of this prize draw, Energy Services Online Limited reserves the right to end or suspend the prize draw; amend these terms and conditions; declare void the notification of winner.

The winner may be required to participate in publicity related to the prize draw which may include the publication of their name and photograph in any media.

Entrants' data will be collected, stored and processed for the purposes of the prize draw, in line with Energy Services Online Limited's privacy policy. By entering the prize draw, you agree to receive correspondence from Energy Services Online Limited in relation to the prize draw only.

The prize draw will be governed by English law and entrants to the prize draw submit to the exclusive jurisdiction of the English courts.