ScottishPower Group is part of international energy group Iberdrola, which services around 30 million energy customers worldwide. In the UK, ScottishPower are involved in transmission, distribution, and supply in the UK and US. ScottishPower has been established over 50 years and, prior to the privatisation of the UK electricity industry, was one of the 14 regional monopoly suppliers. Since then it has grown organically, and through acquisition, within the UK and overseas. It now serves over 5 million gas and electricity customers, primarily in the UK and the US, and employs some 24,000 staff worldwide. Its shares are listed in London and New York and it is a FTSE100 company.
ScottishPower is headquartered in Glasgow, Scotland but has operations across the UK. Its customer service centre operates 8am to 7pm, Monday to Friday, and 8am to 1pm on Saturdays.
ScottishPower Online is an Internet-only product. Customers signing up for this product not only benefit from additional discounts but also have the convenience of managing their account online. This includes entering meter readings, generating and viewing bills online and access to payment records. Customer support is provided by email by a dedicated e-contact team.
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