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How does switching gas and electricity supplier work?

Switching energy supplier is as easy as 1-2-3


Switching your gas and electricity may seem daunting at first as there are so many different suppliers and tariffs on the market. Our comparison service makes the whole process easier- we show all products from all the energy suppliers so you only need to look in one place for the best deal. We are on hand throughout the entire switching process too, so if you need any advice or information we'll be there to help.

Here is how it works:

1. Gather your information

You can get all the information you need from your bills. If you don't have these to hand then you can give your supplier a call and they will be able to tell you everything. You will need to know: your postcode, the name of your current supplier, the name of your current tariff, how you currently pay and your annual consumption - preferably in kilowatt hours (kWh), although we can also work this out from how much you spend and the name of your current tariff.

2. Make a comparison and Switch

Enter your information onto our easy to use website to see all of the tariffs available for your chosen payment method in your area.

Choose the best tariff for you from the results shown, and enter your personal details on the application form. Job done.

3. Sit back and start saving money on your energy bills!

Once you have made the switch using our secure website, we will take care of the rest. We pass your information on to your chosen supplier using secure technology to keep your data safe. The supplier will confirm to us that they have received your application and begin the switching process. The supplier will send you a welcome pack in the post with full details of the tariff. If you don't receive this within 10 working days just give us a call and we'll chase it up for you.

At the moment, the energy supplier switching process takes 4 to 6 weeks as different suppliers have to share information with each other to transfer your gas and electricity supply. Under new laws, this will soon be shortened to 3 weeks. You will have a cooling off period of between 7-14 days (depending on the supplier) during which you can cancel your application without penalty. Don't forget - if you have any questions or queries throughout the process, you can always contact our friendly advisors by telephone or email.

Your new supplier will ask you to take a meter reading on the supply start date (SSD) day or if it is not convenient, within a specified period on either side of the SSD. The supplier will use this reading to start billing you correctly from the start of your contract, and will also pass it on to your old supplier so that they can calculate your final bill and send it to you. You will then start receiving your energy from the new supplier, and start saving money!

Convinced? Get cheaper gas and electricity now.